Non Discrimination Policy
LHM Hospice & Social Services Foundation (the Foundation) does not discriminate on the basis of race, color, national origin, religion, ancestry, sex, sexual orientation, gender identity, gender expression, genetic information, age, veteran status, disability or any characteristic protected by law in the provision of services and programming, in decisions regarding and the delivery of care, or in any aspect of the employment relationship, including recruitment, hiring, retention and promotion.
The Foundation believes that exceptional service and care requires effective communication.
- The Foundation provides free aids and services, including qualified sign language interpreters, to allow patients, clients and others with disabilities seeking our services to communicate effectively with us. The Foundation also makes written information available in other accessible formats (e.g., large print, audio, accessible electronic formats, etc.).
- The Foundation provides free language services to patients, clients and others seeking our services whose primary language is not English, including qualified interpreters. The Foundation also makes written information available in other languages.
If you require any of the communication aids discussed above, please contact:
Amy Jama, Vice President for Compliance
LHM Hospice & Social Services Foundation
4750 Lindle Road, Suite 100
Harrisburg, PA 17111
717.803.3342
Compliance@lhm-foundation.org
If you believe that the Foundation has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, ancestry, sex, sexual orientation, gender identity, gender expression, genetic information, age, veteran status, disability or any characteristic protected by law, you are encouraged to file a grievance with the office listed above.
You can also file a complaint with the U.S. Department of Health and Human Services, as follows:
By mail:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019 or 800.537.7697 (TDD)
Through the complaint portal:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
Any concerns specific to LHM Hospice may also be directed to:
Erica Facciani, Executive Director of Hospice Services
LHM Hospice & Social Services Foundation
4750 Lindle Road, Suite 100
Harrisburg, PA 17111
717.323.6936
Erica.Facciani@lhm-foundation.org
If LHM Hospice does not adequately address your concerns, you may lodge a complaint with the Pennsylvania Department of Health, as follows:
Pennsylvania Department of Health
Division of Home Health
2525 N. 7 th Street
Harrisburg, PA 17110
800.254.5164 (toll-free hotline)
ra-dhhomehealth@pa.gov
Employees should review the Foundation Employee Handbook or contact Human Resources for additional civil rights information applicable to them.